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Direct Primary Care FAQs

What is Direct Primary Care?
DPC is a new model of healthcare that focuses on putting the patient first and restoring the patient-doctor relationship. That mean treating the patient when they need it, never rushing through appointments, and being proactive in creating treatment plans. For a low, flat monthly fee you get unlimited office visits with no copayment, direct access to your doctor by cell phone, text, email, same day or next day visits, extended, relaxed office visits, access to discounts on medications, labs, pathology and imaging, all without the need for insurance. We remove the intrusiveness of health insurance and deliver affordable and personal care, unparalleled by any other model.

Does All-Star Health accept insurance?
No, and happily so. This frees us from contractual agreements that prevent physicians in traditional practice from offering wholesale prices on medication, laboratory tests and imaging.

Do I still need insurance?
We do recommend all patients have and maintain insurance coverage for medical catastrophes such trauma, cancer and unexpected surgery. We recommended you opt for a lower cost, higher deductible plan that would still offer you coverage, but would lower your monthly premium.

What if I don’t have insurance?
All-Star Health will take care of you just like everyone else

What if I need care on the weekend?
If you have an urgent after-hours concern that you believe cannot wait for routine business hours, we will be available by phone to assist you. While we will come in on nights and weekends for urgent needs if indicated. We ask that on the weekends routine needs or matters wait for normal business hours.

What kind of copayment will I have to pay for office visits?
Zero. Your monthly membership covers the costs of office visits as often as then are needed. We only charge an additional fee if we provide discounted medications or labs. We will always tell you ahead of time what any additional charges you would be responsible for- imagine that, knowing what a medical service costs right up front and not 4-6 months later.

If I have Medicare, can I still joint All-Star Health?
Yes, You only need to sign a one time waiver declaring that neither you nor your doctor will directly bill Medicare for our services. Medicare will still cover laboratory testing, imaging, medication, or hospitalization ordered by our office.

Will I benefit from All Start Health if I don’t require frequent medical attention?
Yes! While we always provide care for our sick patients, it is important to be proactive and create plans for staying healthy. Certainly, everyone benefits from healthcare tailored to them.

What is not available at All-Start Health?
We do not manage chronic pain and do not prescribe chronic pain medication. We do not have or keep any pain medication at the clinic. This is because these medications are heavily regulated, need substantial monitoring, have a high rate of diversion and for most patients, long term, are detrimental to their overall health.

Can I submit charges to my insurance company?

Can I get reimbursed for All star health fees from my HSA?
Not at this time. Hopefully in the near future.

Is my membership fee tax deductible?
Please see a tax accountant, for consultation and/or legal advice with regards to your membership fees being tax deductible.

Do you perform DOT physicals?